Yes, but if we don’t sell it, you can go to related stores to buy it.

For hygienic reasons, we recommend washing your vibrator between each use. Clean gently with mild soap and water. Dry with a soft, lint-free cloth. Never use chemical cleaners or abrasives.

Our toys are developed with high quality body-safe materials (like silicone). They go through rigorous testing to ensure they are safe for internal and external use.

When a toy is made for your tush, you’ll notice it has a flared base, which is designed to make sure you don’t “lose” your toy inside you. Avoid an unnecessary trip to the ER by only using toys with a flared base for anal play.

Before using any toy in the shower or bath, we recommend carefully reading that toy’s use and care instructions. If your toy is “splash-proof”, then you should not take it into the bath with you. If it’s waterproof/fully submersible, then you’re safe! Still not sure if it’s safe?

Before we add any product to Haneytoys we do extensive testing to make sure all of our sex toys and accessories are high quality, body-safe, and most importantly, feel amazing. Plus, we love listening to what our customers have to say, so please leave us a product review or submit your feedback to service@haneytoys.com.

Product testers are selected based on purchase history and engagement with our social media campaigns. We love to reward our community members with exclusive, insider perks!

If you spend $69 or more (after discount codes are applied and before taxes are calculated), you automatically qualify for free US economy shipping. No code is necessary to redeem this offer but please keep in mind if you do use a discount code that your total must equal $69 after code redemption. Free economy shipping is currently only available for US customers, but we are working on extending the fun for our overseas friends in the future!

Due to the intimate nature of our products, we cannot accept returns for health and hygiene reasons. Our policy is firm: any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.

If the item you received is defective, send us a message with your order number and we’ll get it sorted for you ASAP. A defective product will include, but is not limited to, the following issues:

• won’t charge
• damage to external shell
• won’t turn on or off
• won’t change modes

However, if your item is damaged in any other way, please reach out to us and let us know – we’ll dig into this!

Orders placed on haneytoys are processed and labelled immediately to ensure the quickest possible delivery for our customers. Once placed, orders and shipping methods cannot be modified or canceled, so check out carefully!